Course Description
About this course:
Earn your ITIL 4 HVIT certification with our award-winning online training team! This course has been created in collaboration with Mark Smalley, leading IT Management consultant, author and contributor to the ITIL 4 HVIT syllabus.
The modern world of IT is more fast-paced than ever. Success requires swift adaptability and a keen eye for new opportunities. ITIL High-Velocity IT (HVIT) is a module that offers a number of tools and best practices to help users succeed in this environment. It helps businesses to stay ahead of their competitors by maximizing cost-effectiveness, efficiency, responsiveness, and enterprise agility. It can also give IT managers access to fantastic career and networking opportunities. Kickstart your ITIL HVIT training today!
Who is this course aimed at?
- Individuals studying to become ITIL 4 Masters
- Organizations and IT managers looking to increase the adaptability, speed, and efficiency of their IT operations
- IT staff who want to demonstrate their ability to thrive in high-velocity environments by achieving a world-renowned qualification
- Anyone looking to pass the ITIL 4 HVIT examination
What will you learn by taking this course?
- How to merge IT and business goals
- How to embed highly adaptive and complex systems within IT infrastructures
- How to boost the speed and quality of IT-powered services
- How to market digital and IT investments in a way that will directly create business value
- Everything needed to pass the official ITIL 4 HVIT exam
Why should you take this course?
- This course was independently certified as a 'Market Leader' for ITIL training by Course Conductor
- ITIL 4 is a widely-used and highly-respected framework for IT service management
- IT-certified practitioners can unlock incredible networking and career opportunities
- Passing all the ITIL 4 modules is a requirement for reaching the level of 'ITIL Master'
- The course was created with the help of leading ITIL practitioners, including renowned trainers, consultants, and authors
- The course comes with a practice exam simulator, regular knowledge checks, instructor-led videos, and expert tutor support to help students prepare for the exam
- We offer each student a FREE exam voucher, as well as a FREE resit with Exam Pledge (T&Cs apply)
- This course is fully accredited by PeopleCert on behalf of AXELOS
Self-paced • Totally Online
Key Features:
- Fully accredited
- Exam voucher included
- Free resit (terms & conditions apply)
- Course duration: 16+ hours
- Access period: 6 months
- Tutor support
- Quizzes & practice exams
- Mobile compatible

Prerequisites:
Syllabus
An Introduction to ITIL 4 Specialist: HVIT
Learning Objectives
- This module introduces students to the main course features. The module includes:Course introduction
- ITIL 4 refresher
- Lesson plan
- Examination information
Module 1: Introduction to High Velocity IT
Learning Objectives
This module introduces the concepts regarding the high-velocity nature of modern digital enterprises, including the demands placed on IT.
Connected exam questions: 6
Module 2: The Digital Product Lifecycle
Learning Objectives
This module examines the ‘digital product lifecycle’ using the same terms as the ITIL Operating Model.
Connected exam questions: 3
Module 3: HVIT Culture
Learning Objectives
This module looks at how the fundamental concepts and guiding principles of ITIL can be used to deliver success in high-velocity IT environments.
Connected exam questions: 6
Module 4: Valuable Investments
Learning Objectives
This module shows students how digital products can contribute towards achieving value, with a particular focus on valuable investments.
Connected exam questions: 3
Module 5: Fast Development
Learning Objectives
This module demonstrates how digital products can contribute towards achieving value, this time with a focus on fast development.
Connected exam questions: 6
Module 6: Resilient Operations
Learning Objectives
This module looks at how digital products can contribute towards achieving value with a focus on resilient operations.
Connected exam questions: 7
Module 7: Value Co-Creation
Learning Objectives
This module examines how digital products can contribute towards achieving value, with a strong focus on value co-creation.
Connected exam questions: 5
Module 8: Assured Conformance
Learning Objectives
This module looks at techniques and best practices used for achieving ‘assured conformance’.
Connected exam questions: 5
Module 9: 2x Practice Exam Simulators
Learning Objectives
These practice exams are designed to simulate the conditions that students will face when taking the official ITIL 4 Specialist: High Velocity IT examination. It will be well worth testing your knowledge on ITIL 4 before booking your exam, as it will give you the chance to highlight and revise any modules which you have been struggling with.
When you feel you are ready to sit the ITIL HVIT exam, simply contact us to request your FREE exam voucher.
Module 10: Course Wrap-Up
Learning Objectives
This short module takes a quick look at the content of the previous course modules.
Exams
This course is designed to prepare students to sit and pass the ITIL 4 Specialist: High Velocity IT examination. In order to sit the exam, students must satisfy one of the following criteria:
This course comes with a FREE exam voucher and is eligible for exam pledge (a free resit on us!) - That's how confident we are that you'll pass first time!
Before booking your exam, it will be a good idea to make sure that your device meets the technical requirements. You can do so via this online test. This test will examine the suitability of your webcam, microphone and internet connection. Please visit the PeopleCert website for more information and guidance.
Exam voucher requests are typically processed within 2 working days but please allow up to 5. Students must request their exam voucher within the course access period which starts from the date of purchase. For more information, please visit our Support & FAQs page.
ITIL 4 Specialist: HVIT exam:
- This is a multiple choice 'Objective Test Question' (OTQ) exam consisting of 40 questions
- There is a time limit of 90 minutes to complete the exam
- The exam is closed book, with only the provided materials being permitted for use
- The pass mark for the exam is 70%: you must get 28 out of 40 questions correct
- In countries where English is a second language, the time allocated for the exam is extended to 113 minutes
FAQs
What is ITSM?
ITSM stands for 'IT Service Management': using policies, procedures, and best practices to optimize IT services for clients and employees.
What is ITIL 4?
ITIL 4 is the latest iteration of ITIL, the world's leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.
What does the ITIL certification path look like?
Students start with 'ITIL Foundation'. Passing the Foundation exam then enables them to choose modules in the 'ITIL Managing Professional' or 'ITIL Strategic Leader' streams.
After passing all intermediate modules, students can then move on to the rank of 'ITIL Master'.

How much is an ITIL certification worth?
According to Payscale, certified ITIL practitioners can earn between $51,000 and over $259,000 (or £18,000 and over £118,000), depending on their experience, role, and certification level.
How does ITIL work?
ITIL provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.
It also aims for resource optimization and looks to continually improve essential processes.
How can ITIL benefit businesses?
ITIL 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.
ITIL 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.
What's new with ITIL 4?
There were three major changes with the release of ITIL 4. Firstly, it is more industry and community-driven, with ITIL practitioners helping to update the framework. Next, it can be easily integrated with other popular frameworks, such as DevOps, Agile, and Lean. Finally, ITIL 4 has an all-new certification path.
What is AXELOS?
AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including ITIL 4, PRINCE2, MSP, and AgileSHIFT.
What other frameworks can complement ITIL?
ITIL 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.
Pricing & Offers
Pricing:
- ITIL® 4 Specialist: High Velocity IT (HVIT)
Payments:
- We accept all major credit cards.
Other Offers:
- All discounts may not be combined with any other discounts or offers.
Registration Policies
Registration Policies:
- All confirmed registrations must be paid in advance.
- Special arrangements can be made for select government agencies. Please contact us for these special arrangements.
- Registrations are transferable within your organization (to a colleague) on request.
- Confirmation of registrations will be subject to timely receipt of payment.
- Prices stated here include tax. Import duties and/or local taxes/GST/VAT, if applicable, are NOT INCLUDED in prices and must be borne by the registrant.
- Registration allows us to use the name of your organization in our future marketing activities as our customer and you also release us to publish any images taken of the student for marketing purposes.
Cancellation Policy:
- No cancellations are available.